How do I register for an Anima account as a patient?

1. Go to the Anima patient website

You will have been invited by your GP practice to register for an Anima account. From your GP surgery's website, you can click on the "Anima" banner, or click the link in the email or text that you received from your practice. 

This is what the Anima homepage looks like:

The page may also have the name of your GP practice at the top, like this: 

2. Create your Anima account

You will only have to do this one time. This will allow you to submit requests to your GP, check back on the requests you have submitted, and keep track of any action plans in place. 

• First, click Create new account:
  
  
  
  
• On the next page, enter the email address you want to register with and enter a password that you will remember. Your password must contain at least 8 characters, and must contain a mixture of upper case letters, lower case letters, and numbers. 

• Once you've entered your email address and password, click Create account:
  
  
  
  
• You’ll receive a verification link from [e-mail] to the email address that you entered. If you don’t receive an email, check your spam or junk folders and make sure you entered your email address correctly.
  
  
• Click the link in the email that you receive:
  
  
  

• You will see a page confirming your registration: 
  
  
  
  
• Go back to Anima and click Return to Login page:
  
  
  
  
• On the login page, enter the email and password that you just registered with under the Already have an account? section of the page, then click Login:
  
  
  
  
• Enter the information on the next page to help us verify with the NHS that you are registered at your GP practice.
  
  
  • Make sure you enter this information accurately, as we use this information to verify with the NHS that you are registered at your GP practice. If the information doesn’t match, we won’t be able to automatically verify your account, and your GP practice will have to manually approve your account. You won’t be able to submit any requests to your GP practice until they do this, so it could slow down you being able to make your account.
    
    
    
    
• To enter your date of birth, you can type your date of birth directly into the box. Alternatively, click on the calendar icon to display the calendar. You can use the up and down arrows to scroll through months, or click the dropdown arrow next to the month and year to select your year of birth, followed by the month and day:
  
  
  
  
  
  
  
  
  
  
  
• To select your GP practice, start typing the name of the practice into the box:
  
  
  
  
• Click the name of your practice when you see it in the drop-down list. The practice postcode will be filled in for you:
  
  
  
  
  
  
• Tick the box to confirm you are over 18 and agree to Anima's policies. Then click create account. Your account will be verified and you'll be taken to your Anima dashboard!
  
  

FAQs

Anima said my account couldn't be verified 

Anima automatically verifies the information that you submit with the information that your GP practices has about you. Sometimes this doesn't exactly match - you may have changed names, or registered at your practice with your middle name for example! If you see a message saying you haven't been verified - don't worry. Your practice will have been sent your registration and they will be able to manually verify your account if you are registered at their practice.

Please do not contact your practice if this happens to you - your practice will have been notified and will verify your account when they are able to. If you have any questions, you can contact us at [e-mail].