Can I make a request for a doctor who is not my “preferred doctor”?

Once you are logged into your Anima account, you can choose a preferred doctor or an alternative doctor in your GP Surgery in your User settings. Click on the "User settings" tab on the left hand side:

Click on the "Your preferences" tab. 

If you have a preferred doctor or a doctor you would like to usually see, you can select them from the dropdown list. If you don't have a preferred doctor, just leave this box blank and your GP practice will choose the best person to respond to your request. 

Some GP practices may explicitly require you to select your assigned doctor before you are able to submit requests through Anima. If this is the case, you will see a message like the one below. If you do not know who your assigned doctor is, please contact your practice before attempting to submit a request through Anima.