I need more help using Anima

There are lots of places you can go if you need help or assistance using Anima. Keep reading to find out how you can get help from the Anima team: 

If you need help immediately

• It's best to use the blue in-app 'Help' button, shown on every screen in Anima. This will start a live chat with us and we can jump on a video call straightaway if you need to:
  
  
  
  
  
  
• Otherwise, you should call your account manager.

If you need help the same day

• You can still use the blue in-app 'Help' button, as it's often the quickest way to get help from us. This will start a live chat with us and we can decide together what help you need. 
  
  
• You can also email your account manager.

For anything else: feedback, group calls, longer conversations, 1-1 training sessions

• Book a video call at a time that suits you: click this link to select a day and time that suits you.