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  2. Patients

Patients

Answers to common questions for patients using Anima

Frequently Asked Questions

  • Setting up 2-factor authentication
  • Can I still use Anima if I don't have a mobile phone?
  • The option 'Ask a simple question' is not available

Register for an Account

  • How do I register for an Anima account as a patient?
  • How do I login to my Anima account?
  • How do I add a dependant to my account?
  • How do I start using Anima?
  • How do I access Anima?
  • How can I add Anima to my phone's home screen?
See all 12 articles

Submit a Request

  • How to review messages sent to you by your practice
  • Get Help for a Medical Issue from your GP Surgery
  • Can I make a request for a doctor who is not my “preferred doctor”?
  • How do I submit a request to my preferred doctor?
  • I submitted the wrong request in error
  • Can I ask for help at any time?
See all 16 articles

More about Anima

  • What is Anima?
  • Can I use Anima in an emergency?
  • Can I use Anima to book appointments?
  • Do I have to choose from a set a list of requests?
  • Is there an Anima app?
  • Why should I use Anima?
See all 8 articles

Release Notes and Product Updates

  • Release Notes | v1.2.8 | 25 May 2022
Anima Help & Support Centre